Returns & Exchanges

At Braza, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all eligible furniture and decor items. If your purchase isn't the perfect fit for your space, we are here to help you find a solution or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

• 3.
  Affix Shipping Label

  Download and print your prepaid shipping label from the portal and securely attach it to the outside of your package.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.